Quarles Dermatology will NOT provide or sell your information to anyone. All information you provide is transmitted using a secure server to Paypal.

Quality

Quarles Dermatology stands behind our products. We strive to provide the highest quality, most effective professional skin care products on the market.

Product Return Policy

However, we understand that sometimes things just don’t work out. In order to provide the best possible service, we do accept product returns* within 60 days of purchase.

We offer two types of returns, a Replacement or a Refund.

Products are eligible for a Replacement of the same item if the original product is damaged, defective, or if you receive the wrong product.

Products are eligible for a full Refund** if the original product is damaged, defective, or if you receive the wrong product.

We do not offer exchanges. If you would like to select a different item, you must return the original item for a refund, and then purchase another item.

If you have any additional questions, feel free to contact our friendly Customer Service Representatives at (757) 490-6635, Mon-Fri 8:30 a.m.-5 p.m. (EST) or click here to submit an e-mail.

What shipping methods are available to me?

We have various shipping methods available including:
• Standard Shipping: 5-10 business days. In many areas, standard shipping is 4-5 business days. Some areas require 5-10 business days.
• 2- Day Shipping: 2 business days
• 1-Day Shipping: 1 business day
Every order is fulfilled, packed and shipped as fast as possible. In certain cases, it can take up to 1-2 business days following receipt of the order to ship it. Once an order is packed and is ready for shipment, delivery will occur within the schedule described above.

What is a business day?

A business day is Monday through Friday, excluding Saturday, Sunday, and holidays. As a result, orders received during non-business days will typically be fulfilled on the following business day. Additionally, please allow for an extra 1-2 business days for shipping during December due to the high volume of mail orders during the holidays.
business days following receipt of the order to ship it. Once an order is packed and is ready for shipment, delivery will occur within the schedule described above.

How do I calculate my shipping fees?

The shipping fees for orders placed on QuarlesDermatology.com depend on the shipping method that you select (i.e. standard shipping, 2-day shipping, etc.) and the items that are being ordered.
To calculate the shipping fees for your order, simply add the item(s) that you would like to order to your shopping cart, select the shipping method, country to where you are shipping, and then click on the "Calculate Shipping" button found on the bottom of the shopping cart itself. The calculator will display the shipping fee. For your convenience, click here to calculate shipping.